Ledger.com/Start | Getting Started Guide – Ledger Support
Welcome to your official starting point for setting up a Ledger hardware wallet. If you have purchased a Ledger Nano S Plus or Ledger Nano X, the secure setup process begins at Ledger.com/start. This page ensures you install the correct software, follow verified instructions, and protect your crypto assets from the very first step.
Hardware wallets like Ledger are designed to keep your private keys offline, away from hackers, malware, and phishing attacks. However, security depends heavily on proper setup. This guide walks you through the essential steps to get started safely.
Why Start at Ledger.com/start
The crypto space is a common target for scams. Fake apps, phishing websites, and fraudulent support agents often try to trick users into revealing recovery phrases.
Using Ledger.com/start ensures that you:
- Download official Ledger Live software
- Follow authentic setup instructions
- Avoid malicious third-party tools
- Configure your device securely
Always type the address directly into your browser. Never trust setup links from emails, ads, or social media messages.
Step 1: Unbox and Check Your Device
When opening your Ledger package, make sure everything looks new and untampered. Ledger devices do not come pre-configured.
Inside the box you should find:
- Ledger device
- USB cable
- Recovery sheets
- Getting started leaflet
If the device already has a PIN code or recovery phrase written down, do not use it.
Step 2: Install Ledger Live
From Ledger.com/start, download Ledger Live, the official companion app. Ledger Live is essential for managing your crypto.
With Ledger Live, you can:
- Install crypto apps on your device
- Add accounts
- Send and receive crypto
- Check portfolio balance
- Update firmware
Install the application only from the official website.
Step 3: Set Up as a New Device
When you power on your Ledger, choose “Set up as new device.”
You will then create a PIN code (4–8 digits). This PIN protects your device if it is lost or stolen.
PIN best practices:
- Avoid simple sequences
- Do not use birthdays
- Never store it digitally
- Memorize it securely
Step 4: Write Down Your Recovery Phrase
This is the most important part of the setup. Your device will display 24 recovery words, one at a time. This is your Recovery Phrase.
This phrase:
- Is the backup of your wallet
- Controls access to your funds
- Must remain completely private
Security rules:
- Write the words on paper only
- Do not take photos
- Do not store digitally
- Never share with anyone
- Ledger Support will NEVER ask for it
Anyone with these 24 words can access your crypto.
You will be asked to confirm some words to ensure accuracy.
Step 5: Install Crypto Apps
In Ledger Live, install apps for the cryptocurrencies you plan to use (Bitcoin, Ethereum, etc.). Your Ledger device stores private keys, not coins themselves.
Each blockchain requires its own app.
Step 6: Add Accounts
Next, add accounts in Ledger Live. This links your device to blockchain networks so you can view balances and make transactions.
When sending crypto:
- Always verify the address on your Ledger screen
- Never rely only on your computer display
- Physically confirm the transaction on the device
Ongoing Security Tips
To maintain maximum protection:
- Keep your recovery phrase offline
- Watch out for fake support emails
- Keep Ledger Live and firmware updated
- Store recovery sheets in a safe place
- Consider a metal backup solution
What If You Lose Your Ledger?
Your crypto is not stored in the device itself. As long as you have your 24-word recovery phrase, you can restore access using a new Ledger device or compatible wallet.
Final Thoughts
Starting at Ledger.com/start ensures a safe and verified setup process. By combining secure hardware, offline key storage, and careful recovery phrase management, you gain strong protection against digital threats.